Once an admin has added users to your account, you can find users to add to your program. If adding users via CSV file, the CSV should contain only users you want to add to the specified program.
Notes:
• Adding a user to your program automatically creates course due dates for the user (based on the first course in the program).
• If your program is published, adding users to your program immediately sends an email invitation for the first course in the program to all users.
• If a user cannot be removed, the user was added to your program through a group. The only way to remove the user is to edit the user's group or remove the entire group from the program.
• Some features may be restricted based on permissions for your user role.
Open Author Menu
In the Global Navigation menu, click the Author icon. Then, click the Live Programs menu option.
Note: The Global Navigation menu may differ depending on what is enabled in your account.
Open Program
On the Programs page, click the name of a program.
Add User
Click the Add Learner button [1]. To add multiple users via CSV file, click the Add via CSV link [2].
Note: If your program is published, adding users to your program immediately sends an email invitation for the first course in the program to all users.
Find User
In the text field, enter the name of a user in your account.
Select User
Click the name when it appears.
View User
View the user in your Program.
Remove User
To remove a user, locate the user, select the action menu, and select Delete.
Learn how to remove multiple users via CSV file.
Confirm Removal
To confirm, click the Remove link.
Re-enroll User
To re-enroll a user in a program click on the action menu [1]. Select re-enroll [2].
Confirm Re-enroll
To confirm, select Re-enroll.
Reset User
To reset a user in a program select the action menu [1]. Then select Reset Learner [2].
Confirm Reset
To confirm, select Reset.