In the Global Navigation menu, click the Author icon. Then, click the Surveys menu option.

Note: The Global Navigation menu may differ depending on what is enabled in your account.

On the Surveys page, click the name of a survey.

Locate the distribution list you want to view. You can use the search field [1] or the Sort & Filter drop-down menu [2]. To view distribution details, click the name of the distribution.

View the survey results chart. Bridge uses the Likert scale for calculating survey results. The results calculation is based on which answer has been selected as the ideal response by the survey author. The averages are calculated by the following scale: 

• 1: 0%
• 2: 25%
• 3: 50%
• 4: 75%
• 5: 100%

By default, the chart will display aggregate results for all groups included in the distribution [1], represented by the solid circles. You can also expand and collapse individual question details [2].

Using the interactive slider [3], you can also focus on a specific segment by selecting a range along the scale. The default range is 0-75%.

To compare results of different groups, click the Compare button [4].

You can select which groups you want to compare:

• View Aggregate [1]: View the average of all groups combined (everyone who completed the survey)
• All Groups [2]: View all groups included in the distribution
• Individual Groups [3]: View and compare individual groups

Click the Close icon to view the results chart [4].

On the results chart, you can view the scores for each group. The outlined circles represent individual groups [1]. The solid circles represent the aggregate, or average of all groups combined (everyone) [2].

For each question, hover your mouse over individual circles to view more details. For individual groups, you can view the total number of learners [3] in the group and what the group scored as a percentage on the question [4]. You can also view the average score of all groups combined as a percentage [5].

You can also view the Filtered to: number of questions and groups [6]. To clear filters and return to the default view, click the Clear Filters link [7]. The default view shows aggregate results only.

You can view each question on the survey. Each question displays the question title, the percentage that each group scored on the question, and the average score for all groups. Click the question number on the y-axis to expand or collapse details for each question [1].

Note: Questions will be truncated if they are too long.

You can view a list of participating groups and their completion status.

Groups marked with a checkmark indicate a completed status [1].

Groups marked with a completion circle indicate a partially completed status [2]. You can also view the completion progress of users in the group.

To send a message to survey participants, in the click the Message icon.

Note: Messaging is a one-way feature; users cannot reply to messages.