How to Run a Talent Review in Bridge

Bridge offers two ways to run talent reviews: the 9-box grid and the single-axis (line) view. Both approaches help you assess your people, but they work in different ways.

Learn how to run a talent review in Bridge, the differences between the 9-box and single-axis view, and which one is best for your organization.

1. View the Talent Review Page

Open the primary navigation and go to Admin > Performance > Talent Review.

2. Create a New Talent Review Cycle

Click the Create New Cycle button.You will then arrive in the Cycle Details tab of the new cycle.

You’ll be asked to provide a cycle name and choose the type of cycle to use. There are two options available: the single-axis view and the 9-box grid.

Select an option and click Save and Continue.

Note: Talent review questions can’t be customized during an open cycle.

3. Configure Your Questions

Then you’ll be directed to the Questions tab. Account admins and facilitators can customize questions and add their own.

Your questions and levels of customization will vary depending on whether you choose to run a 9-box or single-axis review.

9-Box Review 

The 9-box is a traditional talent review framework that plots employees across two key axes:

  • Performance (how they’re performing today)
  • Potential (their future growth or leadership capability)

Both areas are assessed on a 1-3 rating scale, and results are plotted on a grid to help you identify high performers, areas where people need additional support, and opportunities for succession planning.

Dimension Questions

Under Dimension Questions, you’ll see two sets of questions, each with three ratings. 

Click the questions, question descriptions, and ratings to edit them according to your organization’s needs and goals.

Custom Questions

You can add your own questions to both the 9-box and single-axis review.

Click Edit to input your own text into the question and answer fields. You can also use the dropdown options to define whether questions are optional or required, and whether they're single or multiple-choice.

Single-Axis Review 

The single-axis review visualizes results along a line, helping you evaluate employee performance and support their development and growth.

Dimension Questions

Dimension questions rank employees based on their development direction.

You can customize the dimension question and the five responses to determine an employee’s position in the axis. The most desirable characteristic should be entered as the first category and the least desirable characteristic as the last category. All categories can be given a description if desired.

4. Manage Participants

In the Manage Participants tab, select who will review employees. There are two options: facilitators and reviews.

Facilitators have access to all company-wide talent review information. This is managed by the Facilitate Talent Reviews permission.

Click Manage Roles or go to Admin > Roles & Permissions to configure these settings.

Reviewers are managers who can conduct talent reviews only for their direct reports and those below them in the reporting structure.

If you have a group of managers that you want to review their reports, you can use the Groups option. This will set every user in the group as a Reviewer. You can also add the users individually with the Users option.

5. Save and Start a Talent Review Cycle

Click Save Cycle at the bottom of the page once you’re done editing, and select Start Cycle to open it.

When you start a cycle, you’ll see its status change from Draft to Open in your overview. 

There are two ways to close a cycle. Open a talent review and click Close Cycle

Alternatively, from the overview screen, navigate to the more options menu (three dots) under Manage and select End Talent Review. 

9-Box vs. Single-Axis Review: Key Differences

Not sure whether to use the 9-box or single-axis when running your talent review in Bridge? Check out an overview to see which one best fits your needs.

Feature 9-Box Talent Review Single-Axis Talent Review
Structure 3x3 grid (9 fixed boxes)

Broader categories along a line


 

Core Concept Performance vs. potential Growth potential
Output Employees placed in a box Employees grouped along a line
Strengths
  • Provides a clear and structured framework
  • Easy to compare employees across teams
  • Useful for succession planning and leadership identification
  • Fully customizable to your organization
  • Focuses on growth and development
  • Reduces comparison between employees
  • Better aligns with real performance data and outcomes
Limitations
  • Can be subjective, depending on the manager's input 
  • May oversimplify people into categories
  • Employees can feel boxed in
  • Less structured than the 9-box
  • Requires more thought in setup (questions, categories)
  • Not as immediately visual for comparing talent

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