This article answers the most common questions about how the OpenSesame integration works with Bridge, including sync timing, course activation behavior, completion scores, and login requirements. Use these FAQs to better understand how the integration keeps your content up to date and what actions you may need to take to manage your courses effectively.

Q: How often does the OpenSesame integration sync to Bridge?

A: The integration sync begins at 07:00UTC (2:00 or 3:00 AM EST) each day.

Q: Some courses I previously set as inactive are appearing as an active migration. Why is this happening?

A: If you've manually inactivated courses in Bridge, but they're still active in the OpenSesame catalog, you'll need to log into OpenSesame and make those courses inactive on the Courses page in the Delivered and/or Needs Attention tabs. Otherwise, the integration will make the courses active again every time the sync happens.

Q: What’s the default completion score to pass an OpenSesame course?

A: Bridge’s default required score to pass a course is 80%. The passing score for OpenSesame courses varies, and some have no exam to score. As the default required scores are built into OpenSesame courses and can’t be changed, we recommend adjusting the default requirement in Bridge.

Q: How often do I have to log into my OpenSesame account?

A: To maximize security, you’ll be required to log back into your OpenSesame account after approximately 24 hours.

Q: How do I add the OpenSesame content integration to my Bridge account?

A: To find out more about OpenSesame’s content offering and add the integration to your account, reach out to Bridge’s account management team.