Re-Enrolling into an Annual course
Is there a way to re-enroll someone into a course that they have already completed - without removing the existing completion record:
Example: We have Annual Compliance courses that are issued once a year to every employee (new and existing). The easiest solution is to just re-enroll using CSV and remove completion records, however, we don't want to do this and retain the previous years records.
Once possible workaround is to create a duplicate course (named it with the current year enrollment) and then enroll learners. But this method can become a bit of a nightmare with multiple duplicated courses.
Has anyone encountered this - is this possible?
Hi Eric, I'm commenting to follow this topic as we have the same issue. Our solution is the same as yours-- to duplicate the course and add the year for clarity. And, our rational is the same, we need the previous completion record for federal regulation compliance audits. Hoping to hear of a better solution. Thank you for posting.
Hi Eric and Katie, are you familiar with the Expires function in Course Settings? The purpose of this is to auto-reenroll people who have completed courses that need to be retaken (for compliance or other reasons) on a periodic basis. You can set the number of days until they need to be re-enrolled (like 365, for annual) and then you can count on Bridge re-enrolling the learners and tracking completion for each year.
Hope this helps.
Thanks Ryan! Just to confirm, if the Expire setting is used and re-enrollment occurs, are the previous completion records retained? I.e am I able to report on the learner that the course was completed in the previous year(s)? or does Bridge wipe the slate clean when it re-enrolls?
Thank you, Ryan. When I have tested it, the previous record is not visible. Also, my concern with using the expires option is that if a learner never takes it, they would never be re-assigned the course. For our compliance reporting it is important to have clear records of all completions and assignment. Ideally the report would show all completions and any incomplete assignments for a learner.
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