New smartgroups drop-down list functions don't recognize mouse or touchpad controls

Heidi Clark

Bridge says I'm the first/only person to report that the new smartgroups interface drop-down field functions don't recognize mouse or touchpad controls.  Is anyone else experiencing this problem when trying to create new smartgroups?  I can see the drop-down prompt, and I can open the list of drop-down values with my mouse or touchpad, but once I try to scroll through the list, the drop-down values list abruptly closes.  The only way that I can select a value is to open the drop-down list and then switch to the up/down arrows on my keyboard to manually find/select a value.  They can't fix the problem unless/until enough people report that it *is* a problem.  If this is happening for you too, please help me escalate by pressing the UP/YES arrow to the right of this comment.

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Comments

4 comments

Date Votes
  • Comment author
    Emily Gallichan

    Just checked and it's working OK for me in MS Edge. Hope it gets resolved for you soon.

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  • Comment author
    Heidi Clark

    Thanks, Emily.  I tried Chrome and Firefox.  Maybe Edge is the trick.

    0
  • Comment author
    Chris Clark

    Hi Heidi...I can report that things function correctly for me in Chrome. I don't know if clearing cache or going incognito would be helpful, but maybe worth a try. 

    0
  • Comment author
    Heidi Clark

    Thanks, Chris.  Will try that.

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