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LMS Reporting - Learner's Response

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    Chris Clark

    Hi Eric...I have had issues with this in the past with different LMSs. I have had some success sharing results with a server, but that required some next-level database support that was not worth it at the end of the day. 

    I found this in Articulate.com - https://articulate.com/support/article/Rise-Quiz-Data-Sent-to-an-LMS; it references some FAQs that might explain why data isn't being sent. 

    In general, I've decided that my quiz questions must be very well thought out and written in a way to provide reliable data so that I know that a quiz measured what was intended. 

    Hope this is helpful. 

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    Eric Favata

    Hi Chris - thanks for the reply and the link to the Articulate article. 

    Unfortunately, I am still at a loss. My SCORM package is configured correctly, and when I test in SCORM Cloud, I can see all the data being passed, including 'learner_response'. It's still very unclear why Bridge reporting does not show this and only reports as "correct/incorrect". 

    I'm still digging and really hoping Bridge can provide some kind of insight. 

    Eric

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    Eric Favata

    Reaching out again to the Bridge Community to see if there is any one else experiencing the same issue. 

    I need to pull quiz results and be able to see the Learner's response. I've tried several different publishing settings including SCORM 1.2 and SCORM 2004 2nd and 4th Edition... they all just report back as "Correct/Incorrect". When viewing same course and same setting in SCORM Cloud, I get the results I expect. 

    Stephanie Kemp - perhaps you have some insight to this?

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    Stephanie Kemp

    Hey, Eric Favata! Have you submitted a support ticket? If not, I am happy to initiate so that our support agent can do some technical troubleshooting.

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    Eric Favata

    Hi, I have before, but I'm usually shut down because "SCORM courses are handled by third-party software" and the technician isn't able to help. I would love to have someone further investigate and dig a little deeper to pinpoint the issue. 

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    Stephanie Kemp

    I have created a ticket on your behalf, Eric Favata, and I will also escalate to see if we can provide further assistance. Thanks!

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    Eric Favata

    Great, thank you. I look forward to hearing from the support team.

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    Juliet Brewster

    Hello, I am wondering if this was ever resolved? I am also using Articulate SCORM for quizzes and would love to be able to pull the learner_response data from Bridge. 

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    Stephanie Kemp

    Hi, Juliet Brewster! I created a support ticket on your behalf to talk to one of our agents.

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