Relevant content for Smart Groups

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Jenn Eyer

• August 14, 2023 21:41

I haven't found documentation for this anywhere - is there a reason that a Journey doesn't show up as 'relevant content' if I'm looking at Smart Group details? If I look at the journey the correct group is assigned the Journey. Is there a reason for this?

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  Fen Holdaway

  • August 15, 2023 22:14

  Hi Jenn. Journeys, while technically another type of learning item, are housed in a different part of the system and database, and are their own type of thing. The items shown under a group's Relevant Content are only traditional learning items that are part of the Learn database, i.e. courses, programs, live trainings, and checkpoints. Journeys are not currently included there, so you have to visit the journey in Author to see and manage which groups are assigned to it. It's for this same reason Journeys have their own menu for learners and are not just posted on users' My Learning page.

  If this is something you would like to see differently in the future, then I would recommend creating an idea here on our Help Center. Our development team uses these ideas to help determine what features are created next. You can submit an idea here at this link: Submit an Idea.

  I hope you have a great rest of your day!

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  Jenn Eyer

  • August 17, 2023 14:21

  Thank you for the explanation Fen - that makes complete sense!

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