Is there a way to re-enroll learners in a Program?
I have been asked to re-enroll completed learners in a program within a Sub Account. I can not figure out how to make this happen. the only solution I have ben able to find is duplicating the courses. Archiving the original courses and Program then rebuilding the program. There has to be a better way, or Bridge needs to look at their software and add this missing functionality. Thanks for any help.
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Hey, Mark Van Hare! I am going to connect you to our support team for help. They can walk through some of the options.
I have the same question. I would appreciate knowing what options are available.
Thank you
Hi, May Erive! I've also connected you to our support team for assistance.
Me too! I have to do it every year for some clients and haven't found any other way but to re-enroll them in each course individually, which takes a LONG time.
Hey, Janelle Skarsten! To enable the auto-re-enrollment option for a program, you need to set an expiration date for the program in the settings. In Bridge, once a program is completed, it remains marked as completed with the current steps. However, if you want to re-enroll users, you can use the re-enrollment option in the settings to reset them. If you have any issues, you can always reach out to our support team to see what options are available. I could be missing some context, but ultimately, you shouldn't need to reset them in every course individually.
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