I would love it if Smart Groups could pull in our custom fields

Heidi Clark

Hello,

I would love it if Smart Groups could pull in our custom fields.  Today, I needed to build a training for about 100 people.  It was no trouble setting up the logic, but I had to pull fields like manager name and UID because that's all that was available.  If I had the ability to pull in custom fields, I could pull in our departments, which is a sounder practice.  Is this ability on the radar for anytime soon?

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Comments

3 comments

  • Comment author
    Haley McKinney

    Hi Heidi! You should be able to create a Smart Group using your custom fields in Bridge. Here is an article that discusses how Smart Groups work, and how Smart Groups utilize rules that you define such as department, location, job title, or any other custom field: https://community.bridgeapp.com/hc/en-us/articles/35795950124563-What-Are-Groups-and-Smart-Groups 

    If you navigate to Users and Permissions > Manage Groups > New Group > + New Smart Group, you should see the custom field options appear in the Identifier drop down when creating a condition for the Smart Group. 

    Please let us know if this works for you or if you have any other questions! 

     

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  • Comment author
    Heidi Clark

    I feel silly.  Not sure what my problem was when I wrote this post, but I'm definitely able to pull them in now.  Thank you, Haley.

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  • Comment author
    Haley McKinney

    It's no problem at all. You are very welcome, glad to hear you are able to do it now! 

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