Learner Relevance is:
The mechanism that supports exposing content to learners in different ways.
Content can be made visible to learners in four ways:
- Required
- Recommended
- Available in the Learning Library
- Through the Sharable Link
All of these can support with driving adoption.
Learner relevance is set in Bridge through group affiliations to content.
Required
If a learner is enrolled directly into a piece of content as an individual learner through the “Add via CSV” function or directly in the interface, that content will be required by default (whether or not a due date has been formally set in the course settings).
Required content appears at the top of the learner’s My Learning page.
Course settings are managed up by the Account Admin, Author, or manager (with permissions), including where or not the enrollment completions should expire and/or the learner should re-enroll.
This is content that is non-negotiable for the learner. It could be compliance training, safety training, onboarding curriculum, or role-specific training that the user is held accountable to complete. Required content creates an enrollment. If this content is set up for re-enrollment, it’s important to understand the enrollment source and how that will impact the future state of the user.
This learner will continue to see this content in the top section of their My Learning page until it’s been completed. The tiles are in order of enrollment date.
Anything that is overdue will move to a "Needs Attention" section at the top followed by the "Required" section.
If enrollment notifications are enabled, the user will receive an email after ten minutes of being enrolled into a learnable item. If there were multiple enrollments to occur in that ten-minute window, they will receive a bundle email with all updates.
Enrollment summary notifications can be enabled for weekly delivery to both learners and their managers to highlight content that is due within seven days or overdue.
Account Admins and managers can pull Analytics Transcript reports for only required content.
These reports can be scheduled for delivery to anyone in or outside of Bridge.
Recommended
Recommended content appears below the headings:
- Needs Attention [if overdue content is present]
- Required
- Added by you [self-enrolled content by the user]
- Completed
Recommended content is NOT an enrollment.
It will not appear on any transcript for the learner. It will not ever move to overdue. An Account Admin or manager cannot pull a report through Analytics that would show the recommended content for learners.
This content is merely a suggestion for the learner. It is something that you can modify at any point in time if you’d like to focus on different topics based on time of year and learner group.
Read more on how to organize your content for your learners by leveraging categories, Programs, and Journeys to bulk together content for visibility in your Bridge account.
Available in Learning Library
The Learning Library is a separate landing page from My Learning.
This content is set up for self-enrollment to all learners who have viewer access to specific categories and specific pieces of content. It’s organized by the categories that you’ve created (in alphabetical order) and, therefore, customizable to the different groups.
Learn more about best practices for using Categories to expose content to learners.
Through the Shareable Link
The shareable link be used to share content with users.
Account Admins can get this link through the Author admin navigation by clicking on the meatball menu in the top right corner of the learnable.
Users can access the shareable links directly from the content if the link has been enabled.
As an Account Admin, you will toggle on sharing. At any point in time, you can toggle this off.
Journeys are also available for sharing. This is a popular way to allow for learners to self-enroll in Journeys since they are not currently available in the Learning Library.
You can direct message learners through groups in Bridge to encourage logging into training.