What Are Office Hours?
Office Hours are informal sessions hosted by the Bridge Customer Success team to help you get the most out of Bridge. They’re a great opportunity to ask questions, share experiences, and connect with other users.
How to join
- Check the schedule for your time zone.
- Add to your calendar by clicking the "Add to Calendar" link.
- Join any session—topics vary, but feel free to drop in to any!
- Sessions are hosted via GoToMeeting. Join using your browser or desktop app.
Weekly Schedule
US Coverage (all times are in Eastern Standard Time)
| Day | Schedule | Topic | Time | Calendar |
|---|---|---|---|---|
| Tuesday | 6 am EST | General Q&A | 60 min | Add to Calendar |
| Tuesday | 2 pm EST | New Admins | 30 min | Add to Calendar |
| Tuesday | 7 pm EST | General Q&A | 30 min | Add to Calendar |
| Wednesday | 5 am EST | General Q&A | 30 min | Add to Calendar |
| Wednesday | 2 pm EST | Enrollments | 60 min | Add to Calendar |
| Thursday | 12 pm EST | Bridge Advanced Media (BAM) | 30 min | Add to Calendar |
| Analytics | 30 min | |||
| Friday | 6 am EST | General Q&A | 30 min | Add to Calendar |
EMEA Coverage (all times are Greenwich Mean Time)
| Day | Schedule | Topic | Time | Calendar |
|---|---|---|---|---|
| Tuesday | 11 am GMT | General Q&A | 30 min | Add to Calendar |
| Tuesday | 7 pm GMT | New Admins | 30 min | Add to Calendar |
| Wednesday | 10 am GMT | General Q&A | 30 min | Add to Calendar |
| Wednesday | 7 pm GMT | Enrollments | 60 min | Add to Calendar |
| Thursday | 5 pm GMT | Bridge Advanced Media (BAM) | 60 min | Add to Calendar |
| Friday | 11 am GMT | General Q&A | 30 min | Add to Calendar |
APJ Coverage (all times are in Australian Eastern Daylight Time)
| Day | Schedule | Topic | Time | Calendar |
|---|---|---|---|---|
| Tuesday | 8 pm AEDT | General Q&A | 60 min | Add to Calendar |
| Wednesday | 11 am AEDT | General Q&A | 30 min | Add to Calendar |
| Wednesday | 7 pm AEDT | General Q&A | 30 min | Add to Calendar |
| Friday | 8 pm AEDT | General Q&A | 30 min | Add to Calendar |
What Can You Expect?
- Drop-in format: Join anytime during the session, stay for as long as you need, and feel free to leave early.
- Webinars: Occasionally replace office hours. Recordings are available in our video resources.
- We’re friendly and funny—come for the answers, stay for the fun! .
How Can You Prepare?
- Ensure GoToMeeting works on your device.
- Have access to your Bridge environment, if possible, to review specific questions or challenges.
- Write down any questions ahead of time, whether you’re new to Bridge or a long-time user.
FAQ
Q - Can I come to regular sessions?
A - Yes! Just add a session to your calendar, and it’ll repeat weekly.
Q - Which are the best sessions for Australian customers to attend?
A - The Friday morning session works best for Australian time zones. See the schedule here.
Q - Are authors allowed to come to office hours?
A - Absolutely! We’re here to help users at all levels.