How do I view details about a user in an account?

You can view information about a user on the User Details page.

Note: Some features may be restricted based on permissions for your user role.

Open Admin Menu

In the Global Navigation menu, click the Admin icon. Then, click the Users & Permissions menu option.
In the Users & Permissions menu, select Manage Users.

Note: The Global Navigation menu may differ depending on what is enabled in your account.

Open User

Click the name of the user.

View User Details

On the User Details page, you can view the courses, live trainings, surveys, and programs in which the user is enrolled. You can view time-sensitive items like live trainings and surveys [1], required courses, live trainings, surveys, and programs [2], optional courses, live trainings, surveys, and programs [3], and completed courses, live trainings, surveys, and programs [4].

View Course

To view a user's course, click the name of the course.

Manage User

To edit the user's account information, click the Edit User button [1]. To send a message to the user, click the Message icon [2]. To masquerade as the user, click the Become button [3]. To view the user's notifications, click the View Notifications button [4].

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