How do I send a message to an individual user as an author?

You can send a message to an individual user in your Bridge account. Messages are sent to the email address in the user's profile.

Notes:

  • Some features may be restricted based on permissions for your user role.
  • Messaging is a one-way feature; users cannot reply to messages.
  • Notifications must be enabled for the account.
  • If a user has been unsubscribed from email notifications, the user will not receive any messages.  

Open Manage Users

Click on the ADMIN option in the Global Navigation menu. Then click on Manage Users.

Note: The Global Navigation menu may differ depending on what is enabled in your account.

View User

Click the name of the user.

Message User

On the User Details page, click the Message icon.

Create Message

Create Message

The Custom Message option is the default for the message. To change the message type, click the drop-down menu [1].

In the text field, enter the content of your message [2].

Send Message

Send Message

Click the Send button.

Confirm Message

Confirm your message was sent.

Note: Messaging is a one-way feature; users cannot reply to messages.

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