If you cannot log in to Bridge, you can reset your password.
Note: If you have been unsubscribed from receiving email notifications, you will still receive the password reset email notification. If you are using CAS authentication, you will need to contact your Bridge admin for assistance.
Open Browser
In a browser window, enter your Bridge URL: [myaccount].bridgeapp.com.
Open Forgot Password
Click the Forgot your password? link.
Reset Password
In the username field [1], enter your email address or login ID. Click the Reset Password button [2].
Confirm Reset
Bridge will notify you to check your email.
Look for the email with the subject Reset Your Bridge Password. You may need to check your junk mail folder.
Reset My Password
In your email message, click the Reset My Password button.
Create New Password
In the password field, enter a new password [1], then confirm the password [2]. Click the Save button [3].
Comments
3 comments
Very helpful
Clicking the rest my password button does not send an email to my email address to reset it. I have been refreshing for the last half hour. This includes checking the junk folder.
I can’t login and I’ve tried to reset my password multiple different times so it must be my user name which if it’s not my personal email I don’t know what it is. I need to get in to complete training
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