The Bridge Mobile App brings increased productivity and flexibility, allowing learners to complete training on the go and offline, stay up to date with push notifications, and collaborate with managers via 1:1s. Managers and admins can also use the app to access key learning analytics.
Follow the steps below to log in to the app and see how to reset your password.
Note: All communication between Bridge and the Bridge Mobile App is encrypted over HTTPS. Organizations using a custom, legacy SAML configuration will be unable to use the Bridge Mobile app.
How Do I Sign Into the Bridge Mobile App Using an Android Device?
1. Open the Bridge Mobile App
Download the app from the Play Store on your mobile or tablet. Once installed, tap the icon to open it.
2. Enter Your Bridge Domain
Enter your organization’s Bridge domain in the Work Domain field, then tap the Continue button.
Tip: A domain is a string of text a user enters into a browser to access a website. For example, the domain name for Google is google.com.
By default, the option “My Bridge domain URL ends with .bridgeapp.com” is toggled on. If your organization uses a custom domain that doesn’t contain “bridgeapp” in the URL, you can toggle this setting off.
How to Find Your Bridge Domain
If you’re not sure what your organization’s Bridge domain is, there are a few ways to find it.
Log in to Bridge on your web browser, and you’ll find the domain in the address bar.
Alternatively, navigate to Apps & Settings > Get Bridge Mobile via the primary navigation.
From there, you can scan the QR code or copy and paste the unique URL into the browser of your mobile device. You’ll be directed to the Play Store to download the app, and when you open it, your organization’s domain will already be populated in the login field.
If you’re still having trouble logging in, you can reach out to a Bridge admin (usually a member of your HR or L&D team) or a member of your IT team for assistance.
Tap the question mark icon (?) beside the form labelled "Enter your Bridge domain URL (required)" for further instructions.
3. Complete Additional Authentication
If your Bridge account has additional authentication enabled, such as single sign-on or multi-factor authentication, you’ll be prompted to enter your credentials to verify your identity.
4. Enter Your Username and Password
Enter your Bridge username and password. These are the same credentials you use to sign into your Bridge account in the web browser.
Tap the Sign In button.
If you can’t remember your password, tap the "Forgot your password?" link. You’ll receive instructions via email.
5. View Your Homescreen
When you log in to the Bridge Mobile App, you’ll find your essential items on the homepage. From the menu, you can access learning content, search for users within your organization, and view your 1:1 and group agendas. Users assigned Manager or Admin permissions can also access learning insights via Analytics.
How to Sign Into the Bridge Mobile App Using an iOS Device (iPhone or iPad)?
1. Open the Bridge Mobile App
Download the Bridge Mobile App from the App Store on your iPhone or iPad. Once installed, tap the icon.
2. Enter Your Bridge Domain
Enter your organization’s Bridge domain in the Work Domain field, then tap the Continue button.
Tip: A domain is a string of text a user enters into a browser to access a website. For example, the domain name for Google is google.com.
By default, the option “My Bridge domain URL ends with .bridgeapp.com” is toggled on. If your organization uses a custom domain that doesn’t contain “bridgeapp” in the URL, you can toggle this setting off.
How to Find Your Bridge Domain
If you’re unsure what your organization’s Bridge domain is, there are a few ways to find it.
Log in to Bridge on your web browser, and you’ll find the domain in the address bar.
Alternatively, navigate to Apps & Settings > Get Bridge Mobile via the primary navigation.
From there, you can scan the QR code or copy and paste the unique URL into the browser of your mobile device. You’ll be directed to the App Store to download the app, and when you open it, your organization’s domain will already be populated in the login field.
If you’re still having trouble logging in, you can reach out to a Bridge admin (usually a member of your HR or L&D team) or a member of your IT team for assistance.
Tap the question mark icon (?) beside the form labelled "Enter your Bridge domain URL (required)" for further instructions.
3. Complete Additional Authentication
If your Bridge account has additional authentication enabled, such as single sign-on or multi-factor authentication, you’ll be prompted to enter your credentials to verify your identity.
4. Enter Your Username and Password
Enter your Bridge username and password. These are the same credentials you use to log in to Bridge in a web browser.
Tap the Sign In button.
If you can’t remember your password, tap the "Forgot your password?" link. You’ll receive instructions via email.
5. View Your Homescreen
When you log in to the Bridge Mobile App, you’ll find your essential items on the homepage. From the menu, you can access learning content, search for users within your organization, and view your 1:1 and group agendas. Users assigned Manager or Admin permissions can also access learning insights via Analytics.
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