1. What is the Udemy integration, and how does it work?

The Udemy integration allows you to access Udemy’s extensive course library directly within Bridge. It enables automatic syncing of courses and learner progress, ensuring a seamless experience for both administrators and learners.

2. What features are included in the Udemy integration?

• Daily syncing of Udemy courses and their updates into Bridge.
• Automatic updates for course details, including titles, descriptions, and ratings.
• Near real-time tracking of learner progress and completions.
• Courses in Udemy that are archived or deleted will automatically be reflected in Bridge.

3. How do I enable the Udemy integration?

If you are an existing customer, please contact your Bridge representative, who will guide you through the setup process. Once activated, the integration will begin syncing your Udemy Business account with Bridge.

4. How frequently does the integration sync?

The integration syncs daily to ensure course content and learner progress are always up to date.

Except enrollment creation and completion, no intermediate Udemy course progress is updated in Bridge for a learner. (For more information on Udemy Business’s xAPI enrollment reporting feature, see: https://business-support.udemy.com/hc/en-us/articles/4405026170135-Udemy-Business-Learning-Management-System-Integration-xAPI.

5. What happens if course details change in Udemy?

When course details such as duration or ratings change in Udemy, these updates will automatically sync to Bridge. Updates are applied when changes meet specific thresholds (e.g., a rating change of 0.5 or more).

6. Will learner progress be reflected in Bridge?

Yes, learner progress is tracked in near real-time and updated in Bridge when significant milestones are achieved or when a course is completed.

7. Can I filter Udemy courses in Bridge?

Yes, both administrators and learners can use filters to browse Udemy courses within Bridge, making it easy to find the content that matches their needs.

8. Why does Bridge partner with Udemy?

Bridge is committed to offering flexibility and diversity in learning content. Partnering with Udemy allows us to provide customers with access to a best-in-class content library, ensuring organizations can choose the courses that meet their specific goals and preferences.

9. Can I still use other content providers?

Absolutely! Bridge is designed to be flexible and integrates with various content aggregators. If you have a preferred provider, we’re happy to explore options to accommodate your needs.

10. Where can I learn more about integration?

We’ve created resources to help you get started:

• Contact your Bridge representative for personalized assistance.

11. Who should I contact for support?

If you have questions or need assistance, please reach out to your Bridge representative or visit our support center in-app for additional resources.