SCORM Settings that Work

Chris Clark

Curious if anyone is getting published SCORM content to work well. We seem to have issues with getting courses to read as complete. Many of our SCORM lessons are quick tutorials that aren't required or meant to be completed. Do you use Articulate or something else? I use iSpring which works, but isn't as good as Articulate. I typically publish to SCORM 1.2 after having issues with 2004. Appreciate any dialog on this; thanks!

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3 comments

  • Comment author
    Katie Swenson

    Hi Chris!

    Yes, we have several internally created SCORM courses.  For most we use Articulate Storyline or Rise with a few older courses in Captivate and a few Camtasia videos with quiz/scorm settings enabled.  I do not know iSpring, but I would be curious what publishing options exist for LMS Reporting.  I took a peek at a course we have in Storyline and we are using SCORM 2004 and the LMS Status is Passed/Incomplete; however, I know some of my courses are 1.2.  I would look into the LMS Reporting Pass/Incomplete option and see if iSpring has that in the publishing settings as the course may not be reporting the score to Bridge.  

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  • Comment author
    Chris Clark

    Thanks for the response, Katie...really appreciate it. I've worked with Bridge and have been able to look at some logs. I usually use "Complete/Incomplete", which is the default setting if I am not rating a number of slides to be viewed. In most of these cases, they are tutorials on Salesforce processes. For example, we created some courses on creating leads; usually, the learner just needs to reference a specific part such as section 5.1. So, the case I'm trying to solve for is when someone actually views the entire course, they often sit at 100% completion status, but it doesn't close out their completion. When I came onboard my company did not have any elearning software, so I went with iSpring because it was cheap. Have a gut feeling it just completely work the same as Articulate. 

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  • Comment author
    Katie Swenson

    I see.  On the Camtasia videos that we have, we sometimes have to set the completion a little lower to allow for imperfection.  On the Camtasia videos 100% would require the learner to watch every second of the video and sometimes people skip the intro, or leave a few seconds early. So we generally set it at a percentage less than 100% that we are comfortable considering the content.  Maybe 95% or sometimes as low as 50% if we are okay with someone skipping sections.  Not sure if reducing the 100% would help, just trying to think through an option to try!  

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