Upcoming course assignment in journeys
We have some courses that aren't being completed within the bridge platform. We have created “courses” that link to an outside provider of the course within our journeys. My question: is there a way to get notified or run a report that shows upcoming dates of these courses say 10 days priors to the course being released in an individual's journey so that we can register them for the course in the external platform? I do not want to register them at the point of journey assignment since some are assigned months/years after onboarding and cost money if they should not stick around.
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Hi, Kelly! I hope you're well. High level - there is a report I'm thinking would be best to cross reference. You'd want to check on the journeys analytics, under the enrollment report widget. You'd want to be aware of what steps to look out for under ‘completed steps,’ that is, the one that trigger the registrations in the external platform - so that you can register them on time. You can even get this report (or many reports - specific to the title of the journey) delivered on a cadence to your inbox for ease of access.
Additionally - you could jump into advanced analytics to create and save a dashboard to include ‘all journey steps > status’.
How many journeys are you hoping to do this for? Just curious!
Hope that helps!
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