Edits to a Journey
When editing courses within a journey or making changes to a journey that is active- If I need to add a step to a journey for example, our plan was to select "publish to new learners" to avoid reverting any active enrollments. But the language that Bridge uses is publish changes- not notify of changes.
- Does that mean that the new step doesn't publish to active enrollment's journeys? (Aka their journey remains unchanged, they don't have access to the new step)
- In this scenario, does Bridge create a copy of the original Journey with published changes for "new learners"?
- Or do participants appear within the same original journey? Active enrollments see the original journey steps, and new enrollments see the additional step
- Beyond "masquerading" as an individual - how would we know who has the original steps, and who has the new step?
- We need to understand what this means for analytics and for SmartGroups as well.
- In this scenario, does Bridge create a copy of the original Journey with published changes for "new learners"?
Comments
1 comment
Kelsey Rahe - thank you for reaching out to our community! With such in-depth and specific questions, we want to encourage you to reach out to your Account Manager or attend our Customer Empowerment Office Hours. We can look into you specific example and support your goals with journeys.
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