Subaccounts are supplementary instances created from an original Bridge account. Every organization can have one root  account and an unlimited number of subaccounts, making them ideal for managing diverse divisions, customer segments, country specific, specific projects or even sub-companies.

Key Features of Subaccounts:

• Custom Permissions: Each subaccount can be tailored with specific permissions and settings, allowing for precise control over who can access various learning materials.
• Segregated Content Management: Organizations can maintain distinct content libraries for different subaccounts, ensuring that users only see relevant materials.
• Shared Content Consistency: You can share content down from your Root account down to one or multiple subaccounts, ensuring consistency.
• Extended Enterprise Use: Subaccounts are particularly beneficial for organizations that serve multiple clients or customer bases, as they can effectively create separate learning environments for each.

However, managing multiple subaccounts can increase administrative overhead and complicate navigation, as users may need to log into different URLs to access various instances.

Groups are smaller collections of users within a single Bridge account, allowing for targeted collaboration and learning experiences. Standard groups are manually created and can include members from various subaccounts or the main account. You can also create Smart Groups, which can automatically assign content based on different factors in the input data.

Key Features of Groups:

• Focused Content: Groups allow for the assignment of multiple users to a specific learning item in one go, streamlining the process and ensuring that those with similar roles, interests, or learning objectives can easily access the relevant content together.
• Simplified Communication: Admins & managers can tailor content, journeys, and assessments specifically for group members, enhancing the learning experience.
• Easy Management: Since groups exist within the main account, they require less administrative effort compared to managing subaccounts.

While groups promote focused learning, they do not provide the same level of separation and management control as subaccounts, which can be limiting for organizations with diverse needs.

Workspaces offer a hybrid solution, combining elements of both manager groups and subaccounts without the need for separate Bridge accounts. They create visibility boundaries within the main account based on the manager hierarchy, allowing for efficient content management and collaboration.

Key Features of Workspaces:

• Manager Hierarchy Integration: Workspaces leverage existing manager setups, making it easy to implement visibility boundaries based on organizational structure.
• Role Delegation: Account admins can delegate responsibilities through Workspace Admin and Workspace Author roles, enabling specific users to manage content, reports, and people within each workspace.
• Reduced Administrative Burden: Since workspaces eliminate the need for multiple subaccounts, there’s less overhead in terms of maintenance and user management.

Workspaces are ideal when organizations seek to manage content and collaboration for specific manager groups without the complexity of subaccounts. They are particularly effective for:

• Organizations that require specific admins or authors to oversee content for manager groups.
• Managers who need to report on the learning progress of their team members.
• Teams that want to collaborate across the organization without being siloed.

While workspaces offer flexibility and ease of use, there are some limitations to consider:

• Manager Dependency: Workspaces are tied to the manager hierarchy, meaning smart groups cannot currently be leveraged for visibility.
• Unified Theme: Workspaces inherit the main account’s theme, restricting customization options.
• Limited Configuration Options: Features such as separate single sign-on (SSO), auto CSV, or unique login IDs are not available within workspaces.

Choosing between subaccounts, groups, and workspaces in Bridge depends on your organization’s specific needs for user management, content delivery, and collaboration. Subaccounts provide distinct separation and tailored environments, groups foster collaboration within a single account, and workspaces offer a balance between structure and flexibility. By carefully assessing your organization’s requirements, you can select the best option to enhance learning and development outcomes.