As an admin, you can manage survey questions in your organization. You can create new survey questions and view pre-installed survey questions.
Notes:
• Some features may be restricted based on permissions for your user role.
• In order to see question result data, your engagement survey must have at least one factor associated with it.
Open Admin Menu
In the Global Navigation menu, click the Admin option. Then, click the Engagement menu option. You can then select the Manage Questions option.
Note: The Global Navigation menu may differ depending on what is enabled in your account.
View Question Library
The Question Library displays all of the questions in your organization.
To create a new question, click the Add Question button [1].
To search the question library, type in the Search field [2]. To filter questions by a specific factor, click the name of factor [3].
Questions created by you are displayed in the Added by You section [4]. Pre-installed questions are displayed in the Pre-Installed Questions section [5].
To edit or delete a question you added, click the More Options icon [6] and click the Edit Question or Delete option [7].
Create Likert Question
In the Question Type drop-down menu, select the Likert option [1].
In the Factor drop-down menu, select a factor [2]. Factors vary depending on your organization.
In the Question Text field, type the question you want to add [3].
In the Number of steps drop-down menu, select the number 5, 7, 10 or 11 [4].
Enter text in the Low label and High label fields [5].
To allow free responses, click the Allow Free Responses toggle button [6].
In the preview pane, you can view how your question is displayed [7].
Click the Save Question button [8].
Note: In order to see question result data, your engagement survey must have at least one factor associated with it.
Create Multiple Choice Question
In the Question Type drop-down menu, select the Multiple Choice option [1].
In the Factor drop-down menu, select a factor [2]. Factors vary depending on your organization.
In the Question Text field, type the question you want to add [3].
Enter text in the Enter answer choice field [4]. To add answer choices, click the Add button [5].
In the Answer Count drop-down menu, select the number of answers [6].
To allow free responses, click the Allow Free Responses toggle button [7].
In the preview pane, you can view how your question is displayed [8].
Click the Save Question button [9].
Create Free Text Question
In the Question Type drop-down menu, select the Free Text option [1].
In the Factor drop-down menu, select a factor [2]. Factors vary depending on your organization.
In the Question Text field, type the question you want to add [3].
In the preview pane, you can view how your question is displayed [4].
Click the Save Question button [5].