The navigation menu is located on the left side of every page for quick and easy access to essential tools and resources. Here, you'll find links to:

1. Learn: Learning and development resources
2. Analytics: Team-wide reporting and data
3. Author: Your organization’s learning items 
4. Admin: Manage your team and organize content tags and categories
5. Apps & Settings: Access customization options
6. Helpful Resources: For additional help and support

Learning is organized into four tabs in Bridge: My Learning, Learning Library, Training Calendar, and My Approvals.

When you first log into Bridge, you'll be directed to the My Learning Tab.

In the My Learning tab, you’ll find your mandatory learning, along with your completed items. You can also explore recommended content.

The Learning Library offers a catalog of optional resources you can enroll in. This content is organized into categories, making it easy for you to find relevant training.

You can narrow your search by using the tags side panel and the search bar.

You’ll find live, instructor-led training sessions via the Training Calendar tab. When you find a training session you want to attend, you can see more details and register.

You’ll find checkpoints that require your sign off in the My Approvals tab. 

Checkpoints are milestones or assessment points within Bridge courses or learning journeys. They’re used to gauge progress, reinforce learning objectives, and ensure comprehension before learners proceed to subsequent activities or sections.

The My Approvals tab is organized into sections so you can quickly see your outstanding tasks.

When a member of your team submits a checkpoint for approval, you’ll find it listed under Needs My Attention. 

Click a checkpoint and you'll see the details and the learner's submission outlining what's required. This information is there to help you understand what you're reviewing. Learners can also add comments for you to review.

Once you've reviewed the evidence, click Approved to confirm completion or Try Again to reject the approval and request that the learner resubmits the checkpoint.

Click Analytics to explore reports and data visualizations, and oversee learning progress and performance among your direct reports.

The tools at the top of each page are there to help you drill down into the results. 

You can use these tools to:

1. Narrow down your data or customize your options based on a specific set of criteria, such as enrollment date or group name

2. Reload your view of the results based on your custom criteria

3. Hide filters from view

Click ⋮ (three vertical dots) in the top right to access Dashboard actions. From the drop-down menu, you can:

4. Download the data in your chosen file format

5. Schedule delivery to automatically run a report and set it to recur automatically as many times as you want

6. Reset filters to default

7. Select your time zone to receive notifications and alerts

The Overview page is where you’ll find your data displayed to you in easy-to-read charts, graphs, and tables.

You'll see different widgets and visualizations that give you insights into your team's learning, helping you keep track of your direct reports' progress and pinpoint where to offer support. Hover over visualizations for a more detailed view.

Use the filters to narrow down the information you want to see. Click a widget to expand it and view more detailed data in Details View.

Click Transcript for a detailed view of each learner’s progress. This information is organized into a table, providing a line-by-line rundown of details like learning status, assessment scores, and completion date. 

Journeys gives you an overview of learning paths assigned to your team, and progress in any journeys they’re enrolled in.

Live Training analytics will show you an overview of your team's live training activities.

To view all the training items in the account, open the navigation menu and click Author. From the submenu, you can access settings for specific learning items.

At the top of each page, you'll see a search bar and filters, helping you find items in your organization's content catalog.

You’ll also see a button with a + (plus icon) in the top right-hand corner, where you can add a new learning item.

Head over to the Active tab, where you'll see a list of all courses in your Bridge instance available to your team.

Managers in Bridge have the following permissions:

✔ Preview a Bridge-native course

✔ Upload a non-Bridge native course

✔ Edit, delete, or archive a course created by you

✔ Copy a course link

✔ Transfer author ownership of a course you made to another user with author permissions

✔ Create a new course

The following permissions aren’t offered:

✗ Preview a SCORM course 

✗ Send a message 

✗ Edit, delete, or archive a course created by another user 

✗ Transfer author ownership of a course made by another user

Click a course title to view more details and navigate to the Learners tab to view progress for your direct reports. You can also enroll individual learners, then make this training mandatory or optional.

Similarly, click the Groups tab to oversee and enroll your entire team. By default, your direct reports will all be part of a group called My Learners, but you can also add and enroll learners in custom-made groups you created.

Programs are collections of multiple learnables grouped into a single learning path. Navigate to Programs to see a list of items available for your team.

Click a program title to see an overview and to view each step.

As a manager, you have the following permissions:

✔ Edit, delete, or archive a program created by you 

✔ Duplicate a program created by you 

✔ Turn a program into a journey 

✔ Create a new program

The following permissions aren’t offered:

✗ Edit, delete, or archive a program created by another author 

✗ Duplicate a program created by another author

You’ll find your organization’s scheduled, instructor-led sessions available to your team in Live Trainings. You can view active and archived training sessions.

As a manager, you have the following permissions:

✔ Archive or delete a live training item created by you

The following permissions aren’t offered:

✗ Archive or delete a live training item created by another author

Checkpoints are short assessments or activities designed to check knowledge or progress within a learning path.

Click Checkpoints to see a list of items available to your direct reports.

As a manager, you can:

✔ Edit a checkpoint created by you or another author

✔ Archive or delete a checkpoint created by you or another author

✔ Add a new checkpoint

Journeys are step-by-step learning paths that combine multiple types of learning items.

Click Journeys to see a list of journeys available to your team. Each one includes a title, description, number of steps, and type of learning journey.

Managers in Bridge have the following permissions:

✔ Preview a journey created by you or another author 

✔ Edit a journey created by you 

✔ Duplicate a journey created by you or another author

✔ Create a new journey
 

The following permissions aren’t offered:

✗ Delete a journey created by you or another author 

✗ Edit a journey created by another author

To manage and oversee users and learning, navigate to the Admin section. Within the submenu, you can access the following:

Navigate to Manage Users to:

1. Search your direct reports
2. Filter results
3. Export a CSV file that lists each user
4. Send a message to your entire team
5. See each member of your team listed 

Click on a direct report’s name to view their completed learning, export a transcript detailing their learning, check when they last logged into Bridge, and send them a direct message.

Under Manage Groups, you’ll see groups that contain members of your team.

By default, you’ll have a group entitled My Learners—this is a system-generated group and contains all of your team members. You can’t delete or edit this group.

However, you can create, edit, and delete your own custom groups with selected members of your team—this is a handy way of organizing training if your direct reports span multiple departments or locations.

Click the Members tab to see each member of your team. The Relevant Content tab shows you all content required, recommended, and available to your team.

To assign content to your team, click + Content, search for the learning item you want to assign, then set the relevance. Required content will appear in your learners' Learning Library, listed under Needs My Attention with a completion deadline if you set one.

Click Export All Users to generate a CSV file and download it to your device. This file will contain basic information about your learners.

Tags are like keywords—they help to organize content and make it easier to find. 

You’ll see a list of existing tags. Click one to see what learning items it’s assigned to. While you can’t edit existing tags, you can add new ones.

Similarly, you’ll see all active categories. Click a category to see all associated content and groups.

Click the gear icon in the side panel to access the Apps & Settings menu. From the side panel, you’ll find settings and options to customize the Bridge instance. You can:

1. Add, replace, or remove a profile picture
2. Change your language preference
3. Switch between light and dark mode
4. Underline links
5. Download the Bridge mobile app
6. Reset your password (if your admins have single sign-on (SSO) enabled for your account, your view might look different, so reach out to your admin if you need support)
7. Log out of your current session
8. View Bridge’s Acceptable Use Policy and Privacy Policy

The Helpful Resources section will give you access to additional resources:

1. Guides and best practices via the Help Center
2. Latest Feature Releases
3. Bridge Status to see platform uptime
4. The Bridge Feature Requests to submit an idea or recommendation to the product team
5. Phone support
6. Live chat
7. The self-service ticket desk